Emiliawati Zainol

Executive Council

EmiliaEmiliawati Zainol is the Managing Director of Q3 Management Solutions Sdn. Bhd. (Q3Solutions), a company that provides business and management solutions that are geared toward assisting companies to achieve business sustainability by solving problems and effectively improving their performance. She is also the Managing Director of Q Image Consulting, a brand under Q3Solutions, which focuses on helping people cultivate a professional appearance to improve their personal image, communication skills and behaviour, to support the growth of organization’s culture and accelerate individual performance & career, personal and professional goals.

She has a Bachelor Degree in Mass Communication (Hons) Journalism and a Master Degree in Mass Communication from University Technology MARA (UiTM). She also has a Professional Diploma in Human Resource Management. She is a Certified Professional Image Consultant (CPIC) as well as a Certified Customer Service Manager (CCSM) by Centre for Customer Care (CCC) Malaysia. She is also a Certified Train the Trainer (TTT) by Human Resources Development Fund (HRDF), as well as a Certified Human Resource Manager by TalentCorp / MIHRM.

Prior to starting her own venture, she developed her career in Customer Service / Public Relations and was eventually assigned to Human Resource with corporates and multi-national companies. There she acknowledged her passion in people management which culminated in her assuming the role as a Head of Human Capital Management of a Public Listed Company. Her contributions in the profession had led her in being recognised where she was awarded as HR Leader of the Year and HR Achievers Award and many more.

With her diverse background, she has been invited to share her knowledge and experiences in many platforms, i.e. Human Resource, Customer Experiences, Movement for Women and motivational talk, from corporate events to educational institutions (secondary and tertiary level) throughout the country. She believes in empowering people to create sustainable growth and success. Her strength in people skills, creativity and resilience had inspire and will continue to inspire more women at all level and also instil the capabilities of being resilience, grit, determination and confidence.